Shipping Policy

At Neelu Sethi, each piece is thoughtfully crafted and customised according to your individual measurements and preferences. As our garments are made-to-order, we request your patience while we create something truly special for you.

Order Processing Time

All orders require 15 working days from the date of order confirmation to be carefully handcrafted and prepared for dispatch.

Since every piece is customised to your size and specifications, we do not keep ready stock. This ensures precision tailoring, quality craftsmanship, and a flawless fit.

Shipping Timeline

Orders are dispatched after the 15-day production period.

Once shipped, delivery timelines may vary depending on your location.

You will receive a tracking number via email/SMS once your order has been dispatched.

Domestic Shipping

We partner with reliable courier services to ensure safe and timely delivery across India. Delivery timelines typically range between 3–7 working days after dispatch, depending on the destination.

Important Information

As each garment is custom-made, orders cannot be cancelled once production has begun.

Please ensure that your shipping address and measurements are accurate at the time of placing your order.

We are not responsible for delays caused by courier partners, natural events, or unforeseen circumstances.

For any questions regarding your shipment, feel free to contact us at:

📧 order@neelusethi.com

📞 9971288088