Terms & Conditions

Welcome to Neelu Sethi. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing any orders.

1. General

  • These Terms & Conditions apply to all visitors and customers of neelusethi.com.

  • By using our website, you agree to these terms, our Privacy Policy, and any additional guidelines posted on the Site.

  • We reserve the right to update or change these terms at any time without prior notice.

2. Products & Services

  • We specialize in ethnic and contemporary clothing, including sarees, gowns, lehengas, kurta sets, suits, and related apparel.

  • Product descriptions, images, and prices are provided to the best of our ability. However, slight variations in color, texture, or finish may occur due to photography and display settings.

  • All products are subject to availability. We reserve the right to discontinue any product at any time.


3. Pricing & Payments

  • All prices listed on our website are in INR (Indian Rupees) unless otherwise stated.

  • Prices are subject to change without notice.

  • Payments must be made in full before order processing and dispatch.

  • We use secure payment gateways to process transactions, and your payment information is encrypted and protected.

 

4. Shipping & Delivery

  • Orders are shipped to the address provided during checkout.

  • Delivery times may vary depending on location and product availability.

  • We are not responsible for delays caused by courier services, unforeseen events, or incorrect shipping details provided by the customer.

 

5. Returns & Exchanges

  • We accept returns/exchanges only under the conditions mentioned in our Return & Refund Policy (please refer to that page for details).

  • Customized or altered products may not be eligible for return/exchange.

 

6. Coupon Codes & Discounts

  • Coupon codes are valid for one-time use per customer unless otherwise stated.

  • Discounts cannot be combined with other offers or applied to previous purchases.

  • We reserve the right to cancel any coupon code without notice.

 

7. Intellectual Property

  • All content on this website, including text, images, logos, designs, and graphics, is the property of Neelu Sethi and is protected by applicable copyright and trademark laws.

  • Unauthorized use of our content is strictly prohibited.

 

8. Limitation of Liability

  • We strive to provide accurate and reliable services, but we do not guarantee that our website will always be error-free or uninterrupted.

  • Neelu Sethi shall not be liable for any direct, indirect, or incidental damages arising from the use of our products or website.

 

9. Governing Law

  • These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

  • Any disputes shall be subject to the jurisdiction of the courts in [Insert Your City/State].

 

10. Contact Us

For questions regarding these Terms & Conditions, you may contact us at:

Neelu Sethi
Email: order@neelusethi.com
Website: www.neelusethi.com